Air China International
Check-In
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Check-In
1. How do I check-in for international flights?
Passengers should arrive at the airport within the required time limit. Please bring your valid passport, necessary visas and other valid travel documents that you used during the purchase of your ticket. Be sure to complete all check-in and exit requirements in advance.
2. What is the closing time for check-in on regional and international flights?
For flights originating in Beijing: All of Air China’s Domestic and International flights operate out of T3. Check-in counters for Air China flights will close 30 minutes before departure for domestic flights and 60 minutes before departure for international and regional flights. Boarding gates for all flights will close 10 minutes before departure. Customers connecting between Terminal 3 and Terminal 1 or 2, should plan for a minimum connecting time of 2-3 hours depending on the flight.
3. What type of identification is needed during check-in?
For international flights, passengers will need to show a valid passport, necessary visas and other travel documents that you used during the purchase of your ticket. Please be sure that these documents are in your carry-on baggage and not packed in your checked luggage.
4. May I check-in for my flight online?
Passengers who have purchased Air China’s international e-tickets may choose to complete check-in procedures and print their boarding pass via their local Air China website. The online check-in service allows you to choose flight seats, accrue mileage and print boarding pass. These services are only available for flights operated by Air China. Online check-in is available for flights from the cities listed below along with check-in times.
| Airport |
Processing time |
| Hong Kong |
18.00pm the previous day – 3 hours before departure |
| Kuala Lumpur |
18:00pm the previous day – 3 hours before departure |
| Singapore |
13:00pm the previous day – 3 hours before departure |
| Tokyo |
13:00pm the previous day – 3 hours before departure |
| Vancouver |
14:00pm the previous day – 3 hours before departure |
| Frankfurt |
18:00pm the previous day – 3 hours before departure |
| London |
14:00pm the previous day – 2 hours before departure |
| Bangkok |
8:00am the previous day – 3 hours before departure |
| Stockholm |
8:00am current day – 3 hours before departure |
| Rome |
16:00pm the previous day – 3 hours before departure |
| Sydney |
12:00pm the previous day – 3 hours before departure |
| Melbourne |
12:00pm the previous day – 3 hours before departure |
| Milan |
15:00pm the previous day – 3 hours before departure |
| Moscow |
15:00pm the previous day – 3 hours before departure |
| Munich |
15:00pm the previous day – 3 hours before departure |
| Osaka |
15:00pm the previous day – 3 hours before departure |
5. Can I use web check-in if I have baggage to check?
Yes. After you have successfully checked-in online, you may check your baggage at our designated Web Service Desk at the airport.
6. Can I cancel my flight after checking in online?
Yes. If you want to cancel your flight after having completed online check-in procedures, you may do so online within the processing period or call the service hotline at +86 95583.
